PRIVACY AND POLICY

This Privacy Policy describes our policies on the collection, use and disclosure of your information in connection with your use of our websites, emails, and mobile applications (“Site” or “Sites”). When used herein, the terms “we”, “us” and “our” refer to our parent company abswebdesign.com and the members of our abswebdesign.com family, our affiliates and subsidiaries. For the purposes of data protection legislation (and with exception to our Reseller partners, described further below), we are a data controller for the information we hold about you in providing our Site.

By visiting this or another abswebdesign.com website displaying this Privacy Policy or a link thereto (a “Website”, or collectively the “Websites”), or by otherwise interacting with abswebdesign.com, you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the abswebdesign.com Services Agreement related to the abswebdesign.com services you utilize and/or purchase.

When this Privacy Policy uses the term “personal data,” we mean any data that relates to an identifiable individual, including their name, address, online identifiers, payment details or email address. The specific data we collect is described in this policy.

We encourage you to read the entire Privacy Policy, which consists of the sections listed below:

Information We Collect 
How We Use Your Personal Data 
How Long We Keep Your Personal Data 
Who We Share Your Personal Data With 
How We Keep Your Personal Data Safe 
Your Rights In Relation To Your Personal Data 
Links To Or From Other Websites 
Partner Sites 
Changes To This Policy 
Contacting Us

  INFORMATION WE COLLECT.

Contact information. We collect and retain personal contact information that you submit to us voluntarily in signing up to our products and services or any mailing lists. This includes your name, mailing address, web address, telephone number, fax number and e-mail address. Additionally, we collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Sites.

Financial Information. We collect and retain financial information you provide when you order our products and services. For example, when you apply to register a domain name or sign up for any other product or service through abswebdesign.com,
we require you to provide a credit card number and billing address before we process that application.

Information on your use of the Site. We collect information about the device with which your use of the Sites and information on your use of the Site itself, such as the domain name, Internet Service Provider, browser type and version, pages viewed, information accessed, and the Internet Protocol (IP) address you use to connect to the Internet. We also collect information in relation to Cookies – for more information, please review our policy on cookies.

Demographic Information. We collect and store demographic information (your postcode, gender and age). We may also collect and store demographic information (such as your zip code, gender and age), and use this data to tailor your experience on our Websites, ensure you are at least 18 years of age to make purchases, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties Telephone Recording and Monitoring.
To ensure abswebdesign.com customers receive quality service, abswebdesign.com selects phone calls for recording and/or monitoring. These calls, between abswebdesign.com customers (or potential customers) and employees, are evaluated by supervisors and/or other abswebdesign.com representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner.

  How We Use your Personal Data.

To perform our contract with you. We use this information to perform our contract with you and fulfil your requests, such as:

Sending you requested service information;
Fulfilling your order;
Billing for services;
Creating directories (only when you explicitly ask to be included);
Responding to customer service requests, questions and concerns; and
Administering your account. Note that, generally, you may not opt-out of these communications, which are transactional and not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us. We also engage other companies, individuals, and affiliates of COM to perform certain functions and services for you. These third parties:
process credit card payments;
provide marketing assistance; and
remove duplicate information from customer lists.To contact you. If you have given your consent to send you email, phone or SMS marketing, or if you have provided us with your postal address, we will use the personal data you give to us to contact you from time to time. If you register on the Site, you can choose to provide your consent to receive marketing communications by e-mail, phone and/or cell number (including use of automated dialling equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your device may be capable of receiving (i.e. video, etc.). If you do not want to receive postal or electronic communications, you may withdraw your consent at any time, by clicking the link in a communication, or emailing us using the address provided below.To protect our Site and our business. We monitor use of the Sites and we use the information we collect, including personal data, to pursue our legitimate interest in protecting you, others and the Site itself by:
identifying fraudulent activities and transactions;
preventing abuse of the Sites and investigating and/or seeking prosecution for any potential threats to or misuse of the Sites;
ensuring compliance with the applicable terms of service and this Privacy Policy;
investigating violations of or enforcing these agreements; and otherwise protecting the rights and property of COM, its partners, and customers.
To improve our services. In order to pursue our legitimate interest in improving our Sites, we also use personal data to conduct research and analysis and to identify what services you and other customers like you need:
to better understand how people interact with our websites to provide communications about products which we think will be of interest to you; and to determine the effectiveness of promotional campaigns and advertising.

To provide required information to ICANN. For any domain name registrars owned and/or operated by abswebdesign.com, ICANN requires us to make certain information, collected in connection with the registration of a domain name, available to the public via an interactive web page and a “port 43” WHOIS service. Information made public is your full name, mailing address, phone number, email address, and, where provided, your fax number, as well as the creation and expiration dates of your domain name registration and the name server information associated with your domain name. This does not involve the demographic, financial or Internet usage information listed above. For the purposes of this Privacy Policy we will refer to this information collectively as your “WHOIS Information.” Please note that we do not control how members of the public may use the WHOIS Information. For the avoidance of doubt, and in order to comply with certain applicable laws or other privacy requirements, we reserve the right to mask your personally identifiable information as needed, including but not limited to, masking data published to Port 43 or the WHOIS database.

    How Long We Keep Your Personal Data.

We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Sites.
If you have any questions about how long we will keep your specific data, please contact [email protected].

  How We Share Your Personal Data With.

We provide your personal data to companies that help us with our business activities (e.g. assisting us in Site operations, providing customer service, etc.) or that assist us in improving our products, content, services or advertising. These companies are authorised to use your personal data only as necessary to provide these services. When you ask to be part of our directories, the information you provide will be displayed publicly.

To any other third party where we have your prior
informed consent to do so.
To other entities belonging to abswebdesign.com
(i.e. any companies directly or indirectly controlled contractors and agents, which may be involved in the provision of the Website or the content, so that we can better serve you or, simply, to give response to your requests (e.g. when you use contact us forms).

How We Keep Your Personal Data Safe.

We work to protect the security of your financial information during transmission by using Secure Sockets Layer (“SSL”) software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorized access to your computer and to any abswebdesign.com username and password, and to be sure to sign off when you are finished using a shared computer.
Your Rights In Relation To Your Personal Data.

You will be entitled to ask us:

For access to a copy of your personal data;
To correct, erase or restrict our processing of your personal data;
To transfer the information you have provided under contract or consent to another  organisation;
To stop processing your information, by withdrawing your consent or objecting to our legitimate interests.

Your rights in relation to your personal data are limited in some situations. For example, if we have a legal requirement or a compelling legitimate ground we may continue to process your information. We will provide you with information on whether there are limits or exemptions that apply to any request that you make. please send your questions or concerns to: [email protected].

Please note, in no event will financial information be provided over the phone, nor will such information be provided without verification.

Your Rights In Relation To Your Personal Data.

You will be entitled to ask us:

For access to a copy of your personal data;
To correct, erase or restrict our processing of your personal data;
To transfer the information you have provided under contract or consent to another  organisation;
To stop processing your information, by withdrawing your consent or objecting to our legitimate interests.

Please note, in no event will financial information be provided over the phone, nor will such information be provided without verification.

Links To Or From Other Websites.

[email protected] has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We recommend that you review privacy policies of every online service you use before submitting any personal data and direct any concerns to the site administrator of that website.

Partner Sites.

[email protected] sometimes enters into agreements in which we jointly develop or operate websites with third parties (each a “Partner Site”). Any information collected via a Partner Site may be jointly owned by [email protected] and the applicable third-party partner, or, alternatively, owned solely by us or the third party partner. In such event we will make sure you know who is collecting your data when it is collected as well as which privacy policy applies.

Changes To This Policy.

We may amend this Privacy Policy at any time, and will communicate changes to this Policy via email to users who have provided an email address and post a notice on our Site prior to the change becoming effective.

Contacting Us.

If you have questions or concerns regarding this Privacy Policy, you can contact us by Emailing us at [email protected].